Risk Information & SupportIMPORTANT INFORMATION

This page provides general website information only. It cannot assess an individual’s health, diagnose a condition, or recommend a product, dose, combination, duration or treatment plan.

Contact support

Health information mattersGENERAL GUIDANCE

Some products may carry serious health risks and may be restricted by law. Information on this website is not medical advice and must not be treated as confirmation that any product is safe, suitable or lawful for a particular person.

For individual questions about health, medicines or symptoms, speak with a qualified healthcare professional who can consider your personal circumstances.

In an emergency

For urgent or severe symptoms, seek immediate help from local emergency services or an appropriate urgent-care service.

What our customer-support team can help withWEBSITE & ORDER SUPPORT

Website information

Help finding pages, policies, contact details and published customer information.

Order enquiries

Support with an existing order. Include the order number so the team can locate the relevant information.

Account & delivery queries

Help with account access, dispatch updates and delivery questions covered by the published policies.

What customer support cannot provideIMPORTANT LIMITS

Customer support cannot provide medical advice, treatment guidance, diagnosis, or instructions for using health-related products. Please do not share personal medical records or sensitive health information through the website contact form.

Read FAQs View contact details