Last updated: 23 August 2026
1. About These Terms
These terms and conditions (Terms) govern access to and use of steroidshopuk.co.uk (the Website) and the purchase of products from the Website.
By using the Website and/or placing an order, you agree to be bound by these Terms. If you do not agree, you must not use the Website or place an order.
2. Eligibility
You must be at least 18 years old, or the minimum age required by applicable law, to use the Website and place an order.
By placing an order, you confirm that:
- you are legally permitted to purchase the products in your location;
- your purchase and intended use are lawful; and
- you will comply with all applicable laws and regulations.
3. Our Products and Product Information
We aim to ensure that information on the Website is accurate. However:
- product images and descriptions may vary slightly from the actual product;
- product availability may change without notice; and
- we may update product information at any time.
4. Ordering and Acceptance
When you place an order, you are making an offer to purchase the items in your order. We may accept or decline an order for a lawful reason, including stock availability, payment issues, or a suspected pricing or description error.
An email order confirmation does not necessarily mean acceptance of an order. Acceptance is confirmed only when an order is processed and the products are dispatched, or when we confirm acceptance in writing.
5. Pricing and Payment
All prices are shown in GBP (£) unless otherwise stated.
Payment must be made in full prior to dispatch, using the payment methods shown at checkout.
6. Delivery, Shipping and Risk
6.1 Delivery Estimates
Delivery times shown on the Website or at checkout are estimates only and are not guaranteed.
6.2 Delays
Delays may occur due to circumstances outside our reasonable control, including carrier delays, weather, customs clearance where applicable, or incorrect address details provided by you.
6.3 Correct Address
You are responsible for ensuring that your delivery address is correct and complete. If delivery fails due to an incorrect address, additional delivery or re-shipping costs may apply.
6.4 Risk and Title
Risk of loss or damage to products passes in accordance with applicable law. Title in products passes once full payment has been received.
7. Returns, Cancellations and Refunds
7.1 Returns
Nothing in these Terms affects any mandatory statutory rights that may apply. Any right to cancel, return, or receive a refund is subject to applicable law and any relevant legal exceptions. Where permitted by law, certain products may not be eligible for return after dispatch, including products that are sealed and unsuitable for return for health-protection or hygiene reasons once unsealed, or products otherwise excluded by law.
If you receive a defective, damaged, or incorrect item, please notify us in writing as soon as possible and provide your order details. Further information is available in our Refunds & Returns policy.
7.2 Refunds
Where a refund is required by law or approved by us, it will be processed using the payment method used for the purchase, subject to applicable law.
7.3 Cancellations
You may request cancellation before an order is dispatched. Once an order is dispatched, cancellation may not be possible except where required by applicable law.
8. Legal Compliance and Restricted Use
You agree that you will:
- comply with all applicable laws and regulations in your country of residence;
- not use the Website for unlawful purposes;
- not provide false information when ordering; and
- ensure that you are legally allowed to purchase and use the products you order.
We do not provide medical advice. Any product use is at your own risk and responsibility.
9. Prohibited Activities
You must not:
- attempt to interfere with or disrupt the Website;
- use the Website for unlawful activities;
- copy, scrape, reproduce, or distribute Website content without our permission; or
- attempt unauthorised access to systems, accounts, or data.
10. Intellectual Property
All content on the Website, including text, graphics, branding, logos, and other materials, is owned by us or our licensors and protected by intellectual-property laws. You may not reproduce or distribute any content without prior written permission.
11. Third-Party Links
The Website may contain links to third-party websites. We are not responsible for third-party sites, including their content, accuracy, privacy practices, or terms of service.
12. Disclaimers
To the maximum extent permitted by law:
- the Website and products are provided on an as is and as available basis;
- we do not guarantee uninterrupted access to the Website or that it will be error-free; and
- we disclaim implied warranties only to the extent permitted by law.
13. Limitation of Liability
To the maximum extent permitted by law, we are not liable for indirect or consequential losses, or for loss of profits, revenue, data, or goodwill arising from use of the Website or purchase of products.
Our total liability in connection with a relevant order will not exceed the amount paid for that order. Nothing in these Terms excludes or limits liability where prohibited by law.
14. Indemnity
You agree to indemnify and hold harmless us, our directors, employees, agents, and contractors from and against claims, losses, damages, liabilities, and expenses arising from your breach of these Terms, unlawful use of the Website, or violation of applicable law, to the extent permitted by law.
15. Changes to These Terms
We may update these Terms from time to time. Updated Terms will be posted on the Website and take effect from the date shown at the top of this page. Continued use of the Website following an update means you accept the revised Terms, subject to any rights that cannot be excluded by law.
16. Termination
We may suspend or terminate access to the Website if we reasonably believe you have breached these Terms or where required to comply with law.
17. Governing Law
These Terms are governed by the laws of England and Wales, unless mandatory consumer law in your location requires otherwise.
18. Contact Us
If you have questions about these Terms, please contact us:
Email: sales@steroidshopuk.co.uk
Address:
113 Bruce Grove
London
N17 6UR
United Kingdom